Your account
The user menu and My Settings: your profile, security, licenses, saved collaborators, and where each setting lives on web versus desktop.
The user menu
Section titled “The user menu”Click your avatar in the top-right corner. The menu opens with your name, email address, and — if you have one — a SoundBase Pro Account or Business Account badge:
- Dark Mode / Light Mode — switches the theme (the label shows what you’ll switch to).
- Lock Screen — locks SoundBase behind your password without logging out; unlock with your password. Ideal for stepping away from a shared position mid-show.
- My Settings… — the settings dialog described below.
- License Manager — for business-license owners on the web: assign and revoke seats. See Managing licenses.
- Privacy Policy.
- Log Out — on the web you can log out of this session or choose Log Out From All Sessions to end every active session on all your devices. In SoundBase Desktop, logging out also releases this machine’s license seat, and you’ll need internet to log back in.
Help — docs, Discord, bug reports, feedback, release notes, and service status — lives under the separate Help (?) button; see Reporting a bug.
My Settings
Section titled “My Settings”My Settings… opens a dialog whose tabs depend on where you’re running SoundBase:
| Tab | What’s in it | Where |
|---|---|---|
| Profile | Photo, name, contact details, date/time format, language, analytics opt-in | Everywhere (read-only in Desktop) |
| Security | Password, two-factor authentication, idle timeout, lock screen | Browser only |
| API | API tokens for the Live Report API | Browser, SoundBase Pro |
| Collaborators | Your saved collaborator list for invite autocomplete | Browser only |
| Licenses | Your Pro licenses, seats, and billing | Browser only |
| Telemetry Data | Recorded monitoring telemetry per project | SoundBase Desktop only |
In this section
Section titled “In this section”- Editing profile settings
- Editing security settings and two-factor authentication
- Managing licenses
- Managing saved collaborators
- Reporting a bug
Can I change my email address? Not from the app — contact support@soundbase.app.
Can I delete my account myself? There’s no self-service deletion; email support@soundbase.app and see the Legal section for how your data is handled.
Are there notification preferences? Not currently. The only notification controls today are per-feature — for example, email notifications for frequency requests.
Someone else needs my Desktop seat. Log out of SoundBase Desktop on the machine that’s finished with it; that frees the seat so another computer can use Pro features. Each Pro license can use Pro features on 2 computers at a time — signing in on a third still works, without Pro features. See Managing licenses.