Uninstalling SoundBase Desktop

How to remove SoundBase Desktop and its stored data on Windows® and macOS.

Your saved .soundbase project files and any reports you exported are never touched by an uninstall — they stay wherever you saved them. What gets removed is the application itself and the data it stores for you: the local project database, your settings, logs, and caches.

Caution

The local database holds any project that has not been synced to the cloud. Open SoundBase Desktop and sync before you uninstall, or those projects are lost.

Windows®

SoundBase Desktop cleans up after itself on Windows®. Uninstalling removes the application and your local projects and settings in one step — there are no leftover folders to hunt down.

To uninstall SoundBase Desktop on Windows®:

1. Quit SoundBase Desktop.
2. Open the Start menu and search for Add or remove programs.
3. Locate SoundBase Desktop in the list of installed programs and select Uninstall. The application and its stored data have been removed.

SoundBase Desktop has been successfully uninstalled.

What is removed

Location	What it holds
%LOCALAPPDATA%\SoundBasePro\	The installed application and its shortcuts
%APPDATA%\SoundBase Desktop\	Local project database, settings, logs, caches
%LOCALAPPDATA%\sbp-my\	The signed-in-user marker used for offline login

What is left in place

The Microsoft Visual C++ Redistributable is deliberately left installed. It is a shared system component that other applications may rely on, so removing it is not safe.

If you used a much older release, folders named SoundBase Pro may also remain under %APPDATA% and %LOCALAPPDATA%. They are safe to delete.

macOS

macOS has no uninstaller, so the application and its data are removed by hand.

To remove the application on macOS:

1. Quit SoundBase Desktop.
2. Open your Applications folder.
3. Locate the SoundBase Desktop application and move it to the Trash. The application has been removed.

To remove the stored data on macOS:

1. Open Finder, click the Go menu, and hold the Option key to reveal Library.
2. Delete these folders and files, skipping any that are not present:
   • Preferences > SoundBase Desktop — your local project database and logs
   • Application Support > SoundBase Desktop — settings and caches
   • Preferences > com.electron.soundbase-desktop.plist
   • Caches > com.electron.soundbase-desktop
   • Saved Application State > com.electron.soundbase-desktop.savedState
   • Logs > velopack_SoundBasePro.log
   • Caches > velopack > SoundBasePro
3. Go to your Home directory and press Command + Shift + . to show hidden items, then delete the .sbp-my folder — the signed-in-user marker used for offline login. The stored data has been removed.

SoundBase Desktop has been successfully uninstalled.

Note

If you used a much older release, folders named SoundBase Pro may also remain in Preferences and Application Support, along with Preferences > co.showcode.soundbase.plist. They are safe to delete.

Clearing the settings cache

macOS keeps preferences in memory and can write the .plist file back out after you delete it. If you are troubleshooting rather than uninstalling for good, run this in Terminal once the file is in the Trash:

defaults delete com.electron.soundbase-desktop

Getting help

Removing every folder by hand is easy to get wrong, especially if you have more than one version installed. Email support@soundbase.app and we can send you a script that finds and removes everything for you, with a preview mode that lists what it would delete before anything is removed.