Using dev tools for troubleshooting

If SoundBase support asks you to open Dev Tools in SoundBase Desktop, please follow the steps below.

To use dev tools:

1. Press F12 or navigate to the View menu and select Toggle Developer Tools. This step is applicable if you’re using a Mac.

   Note

   The tools will appear within the app, either at the bottom or on the right side of the window. If the tools are on the right, you can move them to the bottom by clicking the “three dot button” and selecting “Bottom”.

   

2. After the tools are positioned at the bottom, click the Console tab to view the information necessary for troubleshooting.

   

   You can now use the dev tools for troubleshooting.