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System requirements

Supported platforms, browsers, and languages for SoundBase in the browser and SoundBase Desktop.

SoundBase Desktop

Section titled “SoundBase Desktop”
macOS Apple Silicon and Intel builds (separate downloads)
Windows 64-bit (x64)
Linux Not supported

Notes for IT:

  • macOS will ask for the Local Network permission on first run — it’s required for device discovery and control. The app is notarized and uses the hardened runtime.
  • Windows requires the Microsoft Visual C++ x64 Redistributable; the installer bundles it and installs it automatically when missing.
  • Updates are delivered in-app from my.soundbase.app (see Network and ports for the full hostname list).
  • Wireless device control needs an IPv4 network interface on the same subnet as your devices — see the network requirements.

SoundBase in the browser

Section titled “SoundBase in the browser”

SoundBase is a modern web application and runs in current versions of the major evergreen browsers — Chrome, Edge, Firefox, and Safari. Keep your browser up to date; there is no support for legacy browsers.

Device control, monitoring hardware integrations, live scan devices, and telemetry recording are desktop-only capabilities — the browser app covers coordination, collaboration, and reporting. See SoundBase Desktop for the differences.

Storage

Section titled “Storage”

The app itself needs a modest install footprint; the real storage variable is monitoring telemetry recording (SoundBase Desktop): recorded channel history is stored locally and kept until you delete it, bounded by free disk space — the recording UI shows usage against your disk live. Plan disk headroom on machines that record long shows.

Languages

Section titled “Languages”

The interface ships in 8 languages: English, German, Spanish, French, Portuguese (Portugal), Korean, Japanese, and Chinese. Choose yours in profile settings (Editing profile settings); English is the fallback. Some languages may appear progressively as they roll out to accounts.

Section titled “Related”