Signing in again

The 60-day license check-in, the re-authorization page, and what “Switch User and Clear Local Data” really does.

The 60-day license check-in

SoundBase Desktop verifies your Pro subscription with SoundBase Cloud in the background. If the app hasn’t been able to check in for too long, a dialog appears titled “Internet Connection Required”:

“An internet connection is required every sixty days to validate your license.”

Unless an extension is already active, it adds: “If you need more time, simply click the button below to extend your access by an additional 3 days.” with a “Snooze” button. Clicking Snooze shows the confirmation “Extended for 3 days.” and dismisses the dialog while the extension is active. If the license still can’t be verified when the 3 days lapse, the dialog reappears and Snooze is offered again — each click extends access by another 3 days.

The dialog can’t be dismissed by clicking outside it. To clear it, simply get the computer online — verification happens automatically.

The re-authorization page

If your license can’t be verified (for example, it lapsed or was deactivated), you’ll land on a re-authorization page showing your account with a “Password” field and a “Login” button. This step requires internet; while offline it shows “Cannot connect to SoundBase Cloud. Please check your internet connection.” and disables the buttons. If your account has no available Pro seat, you’ll see “You have no SoundBase Pro Licenses available. Please contact support@soundbase.app.”

After a successful re-authorization, the app runs the initial data sync again and returns you to your projects.

“Switch User and Clear Local Data”

The re-authorization page also offers “Switch User and Clear Local Data” for handing the computer to a different account.

Warning

Confirming this action erases the local database. The confirmation states: “This action will clear your local database of all project data. You’ll need to complete the setup process again, and any unexported local projects or unsynced cloud projects will be permanently lost.” Cloud-synced projects re-download later, but local projects and any changes that never uploaded are gone for good. Export anything important first.

If you ignore re-authentication

Nothing is deleted. Your projects remain on your computer. Access to the app is gated until the license verifies, but the only action that destroys local data is explicitly choosing “Switch User and Clear Local Data.”

Tip

Seats and billing are managed in the browser — see Managing licenses. Each Pro license covers 2 computers, and logging out of Desktop frees that machine’s seat.