Terms & Conditions
EFFECTIVE DATE: November 3rd, 2026
A Few Initial Matters
Section titled “A Few Initial Matters”Show Code Corp. (“Show Code,” “we,” “our,” “us”) offers a range of audio-centric applications and tools under the brand name SoundBase, including the SoundBase Lab feature described in Section “SoundBase Lab” below, as further detailed in our documentation and release notes (collectively, the “Service”), along with websites including https://soundbase.app and https://showcode.co (the “Websites”).
These User Terms of Service (“Terms”) are a binding legal contract between you and Show Code, governing your use of our Service and Websites. These Terms apply to you as a user of the Service, with specific provisions for Authorized Users (as defined below). By accessing or using the Service and Websites, you acknowledge and agree to these Terms and confirm you have read and understand our Privacy Policy.
If you disagree with these Terms, please refrain from using the Service or Websites.
We may update these Terms periodically. If we make material changes, we will notify you, either through the email associated with your account or through the Service and Websites. The updated Terms take effect upon posting and apply going forward. Your continued use of the Service and Websites after updates signifies your acceptance of the changes.
How These Terms Apply; Users and Customers
Section titled “How These Terms Apply; Users and Customers”SoundBase users fall into one or more of these categories:
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Site Visitors: Users browsing our websites.
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Free Users: Users of the free version of SoundBase, with limited features compared to Authorized Users.
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Authorized Users: Users accessing SoundBase as part of a paid subscription, via an agreement between a customer entity (the “Customer”) and Show Code.
If you’re an Authorized User, you access SoundBase through a Customer arrangement. For example, your employer or a friend who invites you to join their SoundBase workspace. The Customer controls the Customer Data (like messages and files) you submit, and their agreement with Show Code governs this data.
Eligibility and Scope
Section titled “Eligibility and Scope”To use SoundBase, you must be at least 16 years old and capable of agreeing to these Terms. If your local laws require a higher age for Show Code to lawfully provide the Service to you, you must be that age.
If you do not meet these requirements or Show Code has previously barred you from the Service, you may not access the Service and Websites.
Account Registration and Use
Section titled “Account Registration and Use”To access SoundBase, you must register an account, providing accurate, complete information. You are responsible for keeping your password confidential and for all activities under your account. If you’re an Account Administrator, you’re confirming that you have the authority to act on behalf of your workspace or organization.
Notify us at support@soundbase.app if you detect unauthorized use of your account. You’re responsible for any harm resulting from unauthorized account use.
License and Acceptable Use
Section titled “License and Acceptable Use”We grant you a limited right to access and use SoundBase for your internal use, subject to these Terms. You must comply with our Acceptable Use Policy, which prohibits unauthorized access, disruption, or misuse of SoundBase.
Proprietary Rights
Section titled “Proprietary Rights”SoundBase and its licensors exclusively own all rights, title, and interest in and to all intellectual property rights in the Service and Websites. You agree to abide by all applicable copyright and other laws, as well as any additional copyright notices or restrictions contained in the Service and Websites. All present and future rights in and to trade secrets, patents, copyrights, trademarks, service marks, know-how, and other proprietary rights of any type under the laws of any governmental authority, domestic or foreign, including without limitation rights in and to all applications and registrations relating to the Service and Websites shall, as between you and SoundBase, at all times be and remain the sole and exclusive property of SoundBase.
Lab Content (as defined in Section “SoundBase Lab” below) is not part of the Service for the purposes of this Section and remains the property of the respective Developer or its licensors, subject to the license granted to Show Code in Section “SoundBase Lab”.
User Content and Feedback
Section titled “User Content and Feedback”User Content and Submissions on the Service
The Service allows you to create tasks and submit associated information, text, files, and other materials (collectively, “User Content”; for the avoidance of doubt, however, Lab Content as defined in the Section “SoundBase Lab” below is not included in User Content as referenced in this Section) and to share that User Content with others. User Content submitted or otherwise made available to the Service is subject to the following terms:
Free User Content
Free Users maintain ownership of the User Content that they submit to the Service (“Free User Content”). By submitting Free User Content, Free Users grant SoundBase a license to access, use, copy, reproduce, process, adapt, publish, transmit, and display that Free User Content, in order to provide the Service, and as permitted by SoundBase’s Privacy Statement, including if required to do so by law or in good faith to comply with legal process. We reserve the right to remove any Free User Content on the Service that violates these Terms or that is otherwise objectionable in SoundBase’s sole discretion.
Authorized User Content on the Service
User Content submitted to the Service by Authorized Users is Customer Data, which is owned and controlled by the Customer, in accordance with the Customer Agreement.
Feedback
The Service and the Websites may have certain features that allow you to submit comments, information, and other materials (collectively, “Feedback”) to SoundBase, and/or share such Feedback with other users, or the public. If you submit Feedback, SoundBase may use such Feedback for any purpose without any compensation or obligation to you. We reserve the right to remove any Feedback posted in our public forums for any reason at our sole discretion.
User Content and Feedback Representations
You represent and warrant that you have all required rights to submit User Content and Feedback without violation or infringement of any third-party rights. You understand that SoundBase does not control, and is not responsible for, User Content or Feedback, and that by using the Service and/or Websites, you may be exposed to User Content or Feedback from other users that is offensive, indecent, inaccurate, misleading, or otherwise objectionable.
Warranties, Disclaimers, and Limitation of Liability
Section titled “Warranties, Disclaimers, and Limitation of Liability”The Service and Websites are provided “as is” without warranty. Show Code is not liable for indirect or incidental damages. Some jurisdictions may not allow certain disclaimers / liability limitations, so they may not apply to you. In any event, nothing in these Terms limits Show Code’s liability for intent, gross negligence, injury to life, body or health, under mandatory product liability law, or to the extent liability cannot be limited under applicable mandatory law.
Availability and Service
Section titled “Availability and Service”The following applies only for Authorized Users and Free Users and is not available to Site Visitors.
(1) The Service may from time to time be unavailable due to planned maintenance. We will inform you as early as is reasonably possible about planned maintenance times. Excluding times of planned maintenance, we aim at having the Service available for use during 99.0% of the time, 24 hours/day, seven days per week.
(2) If you have problems using the Service, you can contact our customer support by sending an email to support@soundbase.app. Our customer support is working during the following times:
Monday through Friday (except bank holidays in the State of Connecticut, USA) between 9:00 a.m. and 5:00 p.m. US Eastern Standard Time (“Business Hours”). We aim at getting back to you with an initial response within 48 Hours. Please note, however, that such response time cannot be guaranteed.
(3) If we during more than two occasions during a calendar year fail to meet the level of availability set forth in paragraph (1) above despite you having contacted our customer support, you are entitled to terminate your subscription by giving written notice with immediate effect. We will then refund fees you may have paid already for use the service in that year pro rata temporis. You are not entitled to any further compensation, penalties, damages or the like beyond such partial refund.
Indemnification
Section titled “Indemnification”You agree to indemnify Show Code against claims related to your use of the Service, including content you submit. If you upload Lab Content, Section “SoundBase Lab”, para. 8 applies in addition and prevails.
Third-Party Links, Services, and Websites
Section titled “Third-Party Links, Services, and Websites”The Service and Websites may include information and content provided by third parties, including links to third-party websites, resources, and/or goods and services. SoundBase is not responsible and will not be liable for any damages or losses caused by or relating to, (i) any content, advertising, products, or other materials on or available from such sites or resources, (ii) the availability of or any errors or omissions in such websites or resources, or (iii) any information handling practices or other business practices of the operators of such sites or resources. Your interactions with such third parties will be governed by the third parties’ own terms of service and privacy policies, and any other similar terms.
General Terms
Section titled “General Terms”Modifications to the Service
We reserve the right at any time to modify or discontinue, temporarily or permanently, the Service and Websites (or any part thereof), with or without notice. You agree that SoundBase shall not be liable to you or any third party for any modification, suspension or discontinuation of the Service and Websites.
Controlling Law
These Terms will be governed by the laws of California notwithstanding its conflicts of law principles. However, some countries (including those in the European Union) have laws that require agreements to be governed by the local laws of the consumer’s country. This paragraph does not override those laws.
Initial Dispute Resolution / Jurisdiction
Most disputes can be resolved without resort to formal dispute resolution. If you take any issue with us or our Service, you agree that before taking any formal action, you will contact us at support@soundbase.app and provide a brief, written description of the dispute and your contact information (including your username, if your dispute relates to an account). Except for intellectual property and small court claims, the parties agree to use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation with SoundBase, and good faith negotiations shall be a condition to either party initiating a lawsuit.
If no agreement can be reached, to the extent legally permissible, it is agreed that the courts of California, USA, shall have jurisdiction.
No Waiver
The failure of SoundBase to exercise or enforce any right or remedy in these Terms does not waive that right or remedy. If any provision of these Terms is found to be invalid or unenforceable, the parties agree that the court should endeavor to give effect, to the maximum extent permitted by law, to the parties’ intentions as reflected in the provision, and the other provisions of these Terms will remain in full force and effect.
Third-Party Beneficiaries
You agree that, except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to these Terms.
Entire Agreement
These Terms (and all terms and conditions incorporated herein) constitute the entire agreement between you and SoundBase, and supersede any prior agreements between you and SoundBase on the subject matter. To the extent of any conflict or inconsistency between the provisions in these Terms and any other terms or resources referenced in these Terms, the terms contained directly in these Terms will first prevail; provided, however, that if there is a conflict or inconsistency between an applicable Customer Agreement and these Terms, the terms of the Customer Agreement will first prevail, followed by the provisions in these Terms, and then followed by the pages referenced in these Terms (e.g., the Privacy Statement). The applicable Customer will be responsible for notifying Authorized Users of those conflicts or inconsistencies and until such time the terms set forth herein will be binding. Developer Licenses (as defined in Section “SoundBase Lab”) are concluded solely between the respective Developer and Downloading User. They do not form part of these Terms, and Show Code is not a party to them. As between Show Code and you, these Terms prevail over any Developer License.
Miscellaneous
These Terms, and any rights or licenses granted hereunder, may not be assigned or delegated by you. These Terms, and any rights or licenses granted hereunder, may be assigned or delegated by SoundBase without restriction. These Terms bind and inure to the benefit of each party and the party’s successors and permitted assigns. These Terms may not be modified by an oral statement by a representative of SoundBase. No agency, partnership, joint venture or employee-employer relationship is intended or created by these Terms. You agree that any agreements made by and between you and us in electronic form are as legally binding as if made in physical written form. If you are using the Service and Websites for or on behalf of the U.S. government, your license rights do not exceed those granted to non-government consumers. The section titles in these Terms are for convenience only and have no legal or contractual effect. Any provision of these Terms that by its nature is reasonably intended to survive beyond their termination or expiration shall survive. Notwithstanding the generality of the foregoing, the following sections shall survive any termination or expiration of these Terms: “A Few Initial Matters,” “How These Terms Apply; Users and Customers,” “Proprietary Rights,” “User Content and Feedback,” “Warranties, Disclaimers, and Limitations of Liability,” “Indemnification,” and “General Terms.”
Notices
We may deliver notice to you by email, posting a notice on the Service and Websites or any other method we choose, and such notice will be effective on dispatch. If you give notice to us, it will be effective when received and you must use the following email address: support@soundbase.app.
Additional Terms regarding SoundBase Lab
Section titled “Additional Terms regarding SoundBase Lab”1. Description of SoundBase Lab
Section titled “1. Description of SoundBase Lab”(a) SoundBase Lab (“SoundBase Lab” or “Lab”) is a feature of the Service that enables Free Users and Authorized Users to upload software plugins, extensions, scripts and applications programmed by themselves, together with any related documentation, descriptions, icons, screenshots, updates and other materials (collectively, “Lab Content”), and to make such Lab Content available free of charge to other users of the Service.
(b) Users who upload Lab Content are referred to as “Developers”. Users who download Lab Content are referred to as “Downloading Users”.
(c) SoundBase Lab works as follows:
- The Developer submits the Lab Content through the Lab submission interface, together with the information requested by Show Code.
- Show Code reviews the Lab Content in accordance with para. 3.
- Only after Show Code’s approval is the Lab Content published in SoundBase Lab.
- Downloading Users may download published Lab Content for their own personal use after accepting the applicable Developer License (para. 4).
(d) Show Code solely provides the technical platform for SoundBase Lab. Show Code does not create Lab Content, does not license Lab Content to Downloading Users and does not become a party to any Developer License.
(e) Site Visitors may not upload or download Lab Content. Show Code may restrict access to SoundBase Lab to certain user categories.
2. Developer Eligibility
Section titled “2. Developer Eligibility”(a) To upload Lab Content, you must have reached the age of majority in your jurisdiction, and in any case be at least 18 years old.
(b) If you act on behalf of an employer or another organization, you represent that you are authorized to do so. If you are an Authorized User, you represent that uploading the Lab Content is permitted by the Customer and does not violate the Customer Agreement or any obligation towards your employer. Lab Content uploaded by Authorized Users is not Customer Data.
(c) You must provide accurate contact details. Show Code may display your name or username as the Developer of the Lab Content.
3. Submission, Review and Approval
Section titled “3. Submission, Review and Approval”(a) Lab Content must comply with the SoundBase Lab Guidelines on technical, security and content requirements as published by Show Code from time to time (the “Lab Guidelines”).
(b) Show Code may review Lab Content by automated and manual means, including testing, security scanning and examination of object code. Upon request, you shall provide additional information, including source code, solely for review purposes. Show Code will treat source code provided to it confidentially.
(c) Show Code decides on approval in its sole discretion. Show Code has no obligation to approve any Lab Content, to complete a review within a specific time or, to the extent legally permissible, to state reasons for a rejection. Show Code may make its approval subject to changes or conditions.
(d) Updates and new versions of Lab Content are subject to renewed review and approval.
(e) Review and approval do not constitute an endorsement, certification or warranty by Show Code of the functionality, security, compatibility, legality or non-infringement of the Lab Content. You remain solely responsible for your Lab Content.
4. Developer License; No Remuneration
Section titled “4. Developer License; No Remuneration”(a) You may specify your own license terms for your Lab Content (“Developer License”). Downloading Users must accept the Developer License before downloading. The Developer License is concluded directly between you and the Downloading User.
(b) The Developer License must:
- be free of charge;
- not conflict with these Terms or restrict the rights granted to Show Code under para. 5;
- permit, at a minimum, use of the Lab Content by the Downloading User for its own personal use in connection with the Service;
- comply with applicable law and with the license terms of any third-party or open source components contained in the Lab Content.
(c) If you do not specify a Developer License, the following default license applies: you grant each Downloading User a non-exclusive, non-transferable, free-of-charge and perpetual right to install and use the Lab Content for its own personal use in connection with the Service.
(d) No remuneration. You will not receive any fee, royalty or other compensation from Show Code for uploading Lab Content or for the rights granted under para. 5.
(e) No monetization. You may not charge Downloading Users any fees or other compensation, whether directly or indirectly. This includes in particular in-app purchases, subscriptions, paid feature unlocks, requests for donations, advertising, the sale or commercial use of user data, and links to paid versions of the Lab Content.
5. License Grant to Show Code
Section titled “5. License Grant to Show Code”(a) By submitting Lab Content, you grant Show Code and its affiliates a non-exclusive, worldwide, royalty-free right, sublicensable to service providers and, to the extent necessary for download and installation, to Downloading Users, to use the Lab Content for the purposes of operating, providing, securing and promoting SoundBase Lab and the Service, in particular to:
- store, host, cache and reproduce the Lab Content;
- review, test, analyze and scan the Lab Content, including decompiling or disassembling it to the extent necessary for review or security purposes;
- make the Lab Content available to the public, including on demand, and to publish, distribute, transmit and display it within SoundBase Lab and the Service;
- format, convert and technically adapt the Lab Content and translate its descriptions, to the extent necessary for presentation or technical compatibility, without altering its functionality without your consent;
- use your name, username, logos, descriptions and screenshots of the Lab Content to present and promote SoundBase Lab and the Service;
- retain copies for backup purposes, to comply with legal obligations, and to establish, exercise or defend legal claims.
(b) The license under para. 5(a) nos. 1-5 remains in effect for as long as the Lab Content is available in SoundBase Lab and for a reasonable transition period after removal. The license under para. 5(a) no. 6 continues for as long as required for the stated purposes.
(c) Removal of Lab Content does not revoke the rights already granted to Downloading Users under the applicable Developer License. However, when Lab Content is removed from SoundBase Lab, including when you withdraw it under para. 7(d), the Service may stop copies that were installed through SoundBase Lab and uninstall them from the devices on which the Service manages their installation. Copies obtained or kept outside the Service are not affected.
(d) To the extent permitted by law, you agree not to assert moral rights against adaptations made under para. 5(a) no. 4.
6. Developer Representations and Warranties
Section titled “6. Developer Representations and Warranties”You represent and warrant that:
- the Lab Content is your own original work or you hold all rights, licenses and consents required for the uses under these Terms, including from employers and co-authors;
- the Lab Content and its use as contemplated by these Terms do not infringe any intellectual property rights of third parties, including copyrights, patents, trademarks, designs and trade secrets, nor any other third-party rights, including personality and privacy rights;
- all third-party and open source components are identified, their license terms are complied with, and they do not impose any obligations on Show Code or the Service, in particular to disclose or license source code of the Service;
- the Lab Content contains no viruses, malware, backdoors, spyware or other harmful code, does not collect data without proper disclosure, and does not circumvent security measures or impair the Service, devices or third-party equipment;
- the Lab Content complies with all applicable laws, including data protection, export control, sanctions, and telecommunications and radio spectrum regulations. If the Lab Content processes personal data, you are solely responsible for doing so lawfully and for providing the required privacy information;
- the description of the Lab Content accurately and completely states its functionality, compatibility, limitations and known risks;
- the Lab Content complies with these Terms, the Lab Guidelines and the Acceptable Use Policy.
You shall inform Show Code without undue delay of any known security vulnerability, any alleged infringement of third-party rights and any other circumstance that may render any of the foregoing untrue.
7. Removal, Suspension and Notices
Section titled “7. Removal, Suspension and Notices”(a) Show Code may at any time refuse, remove, suspend or restrict access to Lab Content if it has reasonable grounds to believe that the Lab Content violates these Terms, the Lab Guidelines, applicable law or third-party rights, poses a security risk, or if Show Code is legally required to do so. To the extent necessary to protect the Service, users or third parties against security threats, Show Code may also disable Lab Content already downloaded, where technically feasible.
(b) Where required by applicable law, Show Code will provide you with a statement of reasons for any such measure and the possibility to file a complaint.
(c) Anyone may report Lab Content that they consider illegal or infringing to lab-legal@soundbase.app or by using the “Report Content” button in the Lab.
(d) You may withdraw your Lab Content at any time. Show Code will remove it from SoundBase Lab within a reasonable time.
(e) Show Code is not liable to you for any measure taken in accordance with this para. 7.
8. Indemnification by Developers
Section titled “8. Indemnification by Developers”(a) You shall defend, indemnify and hold harmless Show Code, its affiliates and their respective officers, directors, employees, agents, licensors and service providers (the “Indemnified Parties”) from and against any and all claims, demands, actions and proceedings brought by third parties against any Indemnified Party arising out of or in connection with:
- your Lab Content or its use as contemplated by these Terms;
- your Developer License;
- any breach of your representations and warranties under para. 6 or of any other obligation under this Section; or
- your violation of applicable law or third-party rights.
This includes all resulting losses, damages, liabilities, fines, settlement amounts, costs and expenses, including reasonable attorneys’ fees and costs of legal defense.
(b) Show Code will notify you of any such claim within a reasonable time. Show Code may, at its option, conduct the defense itself or require you to conduct it. You shall not settle any claim without Show Code’s prior written consent and shall provide all information and support reasonably required.
(c) Para. 8(a) does not apply to the extent the claim is caused by modifications made by Show Code or by Show Code’s breach of these Terms. If you are a consumer, para. 8(a) applies only to the extent you are responsible for the underlying breach or infringement.
9. Information for Downloading Users
Section titled “9. Information for Downloading Users”(a) Lab Content is provided by Developers and not by Show Code. Show Code is not a party to the Developer License and provides no warranties, support or maintenance for Lab Content.
(b) You may use downloaded Lab Content solely for your own personal use and in accordance with the Developer License and these Terms.
(c) Lab Content may interact with audio, wireless and RF equipment. You are solely responsible for testing Lab Content before using it in live productions, for backing up your data, and for complying with applicable spectrum and other regulations.
(d) Show Code is under no obligation to maintain compatibility of Lab Content with the Service. Lab Content may stop working after updates to the Service.
10. Disclaimer and Limitation of Liability
Section titled “10. Disclaimer and Limitation of Liability”(a) SoundBase Lab and all Lab Content are provided “as is” and “as available”. To the maximum extent permitted by law, Show Code is not liable for Lab Content, including its functionality, security, legality or any damage it causes to data, devices or equipment.
(b) Nothing in these Terms limits Show Code’s liability for intent, gross negligence, injury to life, body or health, under mandatory product liability law, or to the extent liability cannot be limited under applicable mandatory law.
11. Modification and Discontinuation of SoundBase Lab
Section titled “11. Modification and Discontinuation of SoundBase Lab”Show Code may modify, suspend or discontinue SoundBase Lab in whole or in part at any time. Where reasonably practicable, Show Code will give Developers advance notice. Developers have no claim to the continued availability of SoundBase Lab or of their Lab Content.
12. Relationship of the Parties
Section titled “12. Relationship of the Parties”Uploading Lab Content does not create any employment, agency, partnership or joint venture relationship between you and Show Code. Developers act on their own account and are not representatives of Show Code.