light_mode dark_mode

Home
User manual
Detailed description of the software navigation and configuration of connected devices.
Working with Coord
This chapter describes how to work with and use the Coord application.
Plot area
Adding new device
You can add new devices to your plot area.
Troubleshooting
Here you will find solutions for known errors when adding new devices.

User manual
Detailed description of the software navigation and configuration of connected devices.
- Introduction & basic setup
  Here you will find the recommended first steps for configuring your SoundBase application.
- Working with Coord
  This chapter describes how to work with and use the Coord application.
  - Project management area
    Here you can organize your project structure by creating sites, manage collaborator access, and adjust profile settings — including your licenses.
  - Coordination area
    The coordination area displays all frequencies in selected zones and divided groups. It also defines the time of use.
  - Details area
    The details area has five main sections across the top: Statistics, Devices (Pro version only), Candidates, Profiles, Requests, and Tools.
  - Calculation area
    This is the area where you decide how to find frequencies for your coordination.
  - Plot area
    - Creating new frequency coordination
      Creating a new frequency coordination requires selecting and configuring devices based on their frequency needs, followed by testing and confirming frequencies in the physical environment.
    - Setting plot bandwidth-spectrum
      You can select the spectrum to monitor in the plot area.
    - Setting plot bandwidth-equipment
      Select an equipment profile to zoom into its active range.
    - Exporting plot view
      You can export and save your displayed plot as .jpeg or .png.
    - Customize plot settings
      Here you can customize the plot settings for your selected site.
    - Selecting plot zone
      You can select which zone frequencies to display on your plot.
    - Creating new band plan
      Band plans organize frequency ranges to prevent interference and ensure efficient, compliant use of the spectrum for wireless devices.
    - Adding new device
      You can add new devices to your plot area.
      - Troubleshooting
        Here you will find solutions for known errors when adding new devices.
- Tools
  Here you will find a summary of essential tools for audio technicians, including calculators, troubleshooting resources, and practical tips to streamline your workflow.
- Helpful guides
  Welcome to our collection of guides and how-tos covering industry-related topics beyond SoundBase.
- SoundBase APIs
  SoundBase was meticulously developed incorporating custom APIs that offer unique functionality.
- Uninstalling SoundBase Pro
  You can uninstall the application and remove all stored files based on your operating system.
- Policies & agreements
  Here you will find our policies and agreements.

Troubleshooting

Here you will find solutions for known errors when adding new devices.

Error “No TinySA found. Is it connected?”

Confirm that the device is plugged in and turned on.

If the device does not immediately connect and show its settings in this page:

Close the application.
Restart the application without the device connected.
Open the project where the device is to be used.
Open the Live Scan Data Settings dialog again.
Connect and turn on the tinySA.

If the plot shows a flat line around -70 and doesn’t seem to respond to settings changes:

Clear the device config using the Config > More > Clear Config (1234 is the default unlock code) and the device will restart.

The errors have been fixed.