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User manual
Detailed description of the software navigation and configuration of connected devices.
Working with Coord
This chapter describes how to work with and use the Coord application.
Project management area
Here you can organize your project structure by creating sites, manage collaborator access, and adjust profile settings — including your licenses.
Managing user account
Your user account lets you share work, get support, and customize settings.
Reporting a bug
You can report a bug, which will be immediately transferred and evaluated by us.

User manual
Detailed description of the software navigation and configuration of connected devices.
- Get started
  You can start with the free online version to test and explore the SoundBase platform and its features.
- Introduction & basic setup
  Here you will find the recommended first steps for configuring your SoundBase application.
- Working with Coord
  This chapter describes how to work with and use the Coord application.
  - Project management area
    Here you can organize your project structure by creating sites, manage collaborator access, and adjust profile settings — including your licenses.
    - Managing user account
      Your user account lets you share work, get support, and customize settings.
      - Creating a new account
        In order to use SoundBase, you'll need to create an account. Your account works with both the free online version and Desktop upgrade.
      - Editing profile settings
        You can customize your profile by adding detailed personal information.
      - Editing security settings
        You can change your password, activate project timeout, and enable two-factor authentication.
      - Removing collaborators
        You can remove invited collaborators from the auto-complete feature.
      - Managing licenses
        You can view your current license status, subscription and billing details and purchase new licenses.
      - Reporting a bug
        You can report a bug, which will be immediately transferred and evaluated by us.
    - Projects
      The projects page shows all your created projects at a glance.
    - Sites
      A Site is an organizational and computational tool in a Coord project. It represents a venue or location where wireless devices will be used or simply "a unique RF environment".
    - Zones
      A Zone is a sub-division within a site, representing a physical space that may need different calculation parameters or to organize frequencies. Zones contain Groups that hold frequencies.
    - Groups
      In a Coord project, groups are the final organizational component as they hold individual frequencies.
  - Coordination area
    The coordination area displays all frequencies in selected zones and divided groups. It also defines the time of use.
  - Details area
    The details area has five main sections across the top: Statistics, Devices (Desktop version only), Candidates, Profiles, Requests, and Tools.
  - Calculation area
    This is the area where you decide how to find frequencies for your coordination.
  - Plot area
- Tools
  Here you will find a summary of essential tools for audio technicians, including calculators, troubleshooting resources, and practical tips to streamline your workflow.
- SoundBase APIs
  SoundBase was meticulously developed incorporating custom APIs that offer unique functionality.
- Uninstalling SoundBase Desktop
  You can uninstall the application and remove all stored files based on your operating system.
- Enterprise License Manager
  The new License Manager for SoundBase Desktop simplifies and streamlines the management of software licenses, enhancing user experience and efficiency.

Reporting a bug

You can report a bug, which will be immediately transferred and evaluated by us.

To report a bug:

In the site bar of the Project management area, click the button showing your initials.
Click on Report a Bug.
A new form opens.
Fill all fields including the behavior, the browser, the device and operating system.

Please make sure to include as many details as possible to help us identify the issue efficiently.

A new bug has been reported.